Unable to launch new instances or to access recently unpaused instances
Jan 24, 17:53 PSTResolved - The AWS Route 53 outage was resolved and we have confirmed that all the FME Cloud instances that were affected are now accessible. If you are still experiencing difficulties...
View ArticleUnable to launch new instance or start paused instances in the US East region
Apr 9, 18:09 PDTResolved - The AWS EC2 service degradation was resolved, FME Cloud instances are now starting correctly in all regions.Apr 9, 16:15 PDTMonitoring - Due to increased launch errors of AWS...
View ArticleUnable to launch new instances in the US West region
Apr 30, 15:38 PDTResolved - The AWS EC2 service degradation was resolved, FME Cloud instances are now launching correctly in all regions.Apr 30, 14:04 PDTMonitoring - Due to increased launch errors of...
View ArticleFME Hub Testsuite Degraded
May 28, 23:30 PDTResolved - One of the third-party services we rely on failed last night which caused all of the Workspace tests on FME Hub to fail. You do not need to fix your tests. Once things have...
View ArticleUnable to launch new instances
Jun 25, 13:47 PDTResolved - We have deployed a fix to mitigate the impact of the incident affecting our third party service provider. New instances can now be launched. Thank you for your patience.Jun...
View ArticleIntermittent failures when launching, starting or pausing instances in the US...
Jul 23, 15:36 PDTResolved - The AWS EC2 incident was resolved, FME Cloud instances are now starting correctly in all regions.Jul 23, 12:39 PDTMonitoring - Due to an AWS EC2 incident in the US East...
View ArticleSafe Account Login Impaired
Apr 20, 14:36 PDTResolved - The issue was resolved, the login page is now operational for all services.Apr 20, 12:51 PDTUpdate - Our authentication provider is recovering and you should now be able to...
View ArticleFME Community
May 11, 21:22 PDTResolved - The incident has been resolved.May 11, 15:20 PDTIdentified - We are currently experiencing technical issues with the FME Community which is preventing it from loading. We...
View ArticleIssues with Instance actions in EU Frankfurt (eu-central-1)
Jun 10, 19:08 PDTResolved - AWS has reported that the issues have been resolved. All FME Cloud services are fully operational again.Jun 10, 15:44 PDTIdentified - AWS is experiencing issues with...
View ArticleFME Cloud Alerts: Incorrect or delayed alert notifications
Aug 11, 12:18 PDTResolved - The issue has been resolved. All the pending alert modifications have now been applied.Aug 11, 09:19 PDTIdentified - Due to an unplanned change by one of our third-party...
View ArticleSafe Account Login Impaired
Sep 24, 13:40 PDTResolved - The issue was resolved, the login page is now operational for all services.Sep 24, 12:12 PDTIdentified - The third-party provider we rely on for authentication to FME Cloud,...
View ArticleSafe Account Login Impaired
Sep 28, 09:33 PDTResolved - The issue was resolved, the login page is now operational for all services.Sep 28, 08:56 PDTIdentified - The third-party provider we rely on for authentication to FME Cloud,...
View ArticleFME Community Outage
Oct 21, 10:54 PDTResolved - This incident has been resolved.Oct 21, 10:39 PDTInvestigating - We are currently experiencing technical issues with the FME Community. We are investigating the issue....
View ArticleFME Hub Search and Downloads Unavailable
Dec 7, 17:00 PSTResolved - The third-party provider has resolved their issues and FME Hub is now fully operational.Dec 7, 11:18 PSTUpdate - Due to a third-party provider incident, the FME Hub search...
View ArticleIssues with instance actions in all regions
Dec 7, 17:04 PSTResolved - AWS have resolved their issues and FME Cloud is fully operational again. Requests made to FME Cloud during this period, e.g. pausing an instance, may not have gone through....
View ArticleFME Cloud and FME Hub database maintenance
Jan 17, 16:49 PSTCompleted - Maintenance has been completed. Thank you for your patience!Jan 17, 16:27 PSTUpdate - FME Hub maintenance is complete. FME Cloud maintenance has started.Jan 17, 16:01 PSTIn...
View ArticleUnable to launch new instances in the US East region
Apr 19, 14:39 PDTResolved - The issue has been resolved. FME Cloud instances are now launching correctly in all regions.Apr 19, 09:43 PDTMonitoring - AWS is experiencing issues with instance creation...
View ArticleFME Community Maintenance
Dec 4, 22:00 PSTCompleted - The scheduled maintenance has been completed.Dec 4, 18:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 1, 17:10...
View ArticleIncorrect alerts are being issued for FME Cloud instances
Mar 6, 09:11 PSTResolved - This incident has been resolved.From our service provider: "The summary of the problem is that one of the internal services responsible for the metrics portion of the product...
View ArticleIssues with instance actions in all regions
Jun 13, 14:43 PDTResolved - The issue has been resolved. Instances can now be started, stopped, and launched in all regions.Jun 13, 14:42 PDTUpdate - The issue has been resolved. Instances can now be...
View ArticleUnable to search, download or update FME Hub content
Jun 13, 14:44 PDTResolved - The issue has been resolved.Jun 13, 13:56 PDTUpdate - We are observing recovery of AWS services that affect Hub. We will update the status when there is full recovery.Jun...
View ArticleFME Flow Hosted Alert System Downtime on August 29th
Aug 29, 09:59 PDTCompleted - The scheduled maintenance has been completed.Aug 29, 08:30 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 28,...
View ArticleFME Flow Hosted Alert System Downtime on September 5
Sep 5, 18:30 PDTCompleted - The scheduled maintenance has been completed.Sep 5, 08:31 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 30, 06:06...
View ArticleFME Hub Maintenance
Feb 9, 15:27 PSTCompleted - The scheduled maintenance has been completed.Feb 9, 15:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 5, 13:39...
View ArticleFME Flow Hosted Maintenance
Mar 14, 15:11 PDTCompleted - The scheduled maintenance has been completed.Mar 14, 15:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 6,...
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